WIBTA for refusing a client based on weight?

Imagine a bustling tattoo studio, needles humming and ink flowing, when a client walks in—and the artist’s heart sinks. Not because of bias, but because their chair and table might not hold up. For one tattoo artist, a growing number of clients over 400 pounds has sparked a dilemma: their equipment’s 300-pound weight limit raises safety and cost concerns. Asking clients to leave feels wrong, but so does risking a collapse. Reddit weighed in with practical advice and empathy, turning this into a hot debate.

This story isn’t just about a tattoo chair—it’s about navigating safety, fairness, and sensitivity in a business built on trust. With the artist caught between protecting clients and their livelihood, it’s a relatable struggle for anyone balancing ethics and practicality. Let’s dive into their predicament and the Reddit crowd’s sharp insights.

‘WIBTA for refusing a client based on weight?’

Hey everyone. Sorry in advance for mobile format. Im a licensed tattoo artist working in a studio. Lately I've had quite a few people set up appointments online (nothing new) but when they show up to the shop Im hesitant to go through with it. Based on their size. I myself am on the large side but Im meaning at least 400lbs+ .

The reason I'm hesitant is both my massage table and hydraulic chair have a 300lb weight limit. Would i be the a**hole for canceling on them? I'm worried they will break my chair or bed and get hurt. Both items are very expensive and I cant afford to buy a higher weight rated bed yet let alone an even more expensive chair. Its been eating at me because I know people get s**t on for weight alot. However I also feel its a legitimate saftey concern.

(Edit) wow these responses were quick. Ill definatly be adding my equipments weight rating in my sites info and on my forms to hopefully avoid any more wasted time. For me or my clients.

(Edit #2) thank you all for the help. My site and 'instant bot message ' for my info pop up in messaging has been updated to include my equipments weight rating. Cant change my consent forms sadly as those are handled by the shop owner and they dont think it nessecary. Also poking around the internets for atleast a better massage table.

Running a tattoo studio means juggling artistry with safety, and this artist’s concern about equipment weight limits is no small matter. Clients over 400 pounds exceed the 300-pound capacity of the artist’s chair and table, risking injury or costly damage. The artist’s hesitation isn’t about judgment—it’s about protecting everyone involved. The tension lies in delivering tough news without alienating clients, especially in a world where weight stigma is real.

This issue reflects broader challenges in service industries accommodating diverse body sizes. A 2022 study from the National Institutes of Health notes that 42% of U.S. adults are obese, increasing demand for inclusive equipment (NIH). Dr. Joan Chrisler, a psychology expert on weight stigma, states, “Clear communication about limitations reduces harm and builds trust” (APA). The artist’s plan to add weight limit disclaimers online aligns with this, preventing awkward rejections.

ADVERTISEMENT

The artist’s fear of equipment failure is valid—collapsing furniture could cause injury and legal issues. Reddit’s suggestion to refer heavier clients to studios with higher-capacity equipment is practical, though investing in a 500-pound-rated table, as some advised, could expand their clientele. Chrisler’s research emphasizes transparency: stating weight limits upfront avoids shaming while prioritizing safety. The shop owner’s refusal to update consent forms, however, risks miscommunication.

For solutions, the artist should maintain their website updates and explore affordable, high-capacity options like a zero-gravity camping chair, as Reddit suggested. Referring clients to trusted colleagues with suitable equipment can build goodwill.

ADVERTISEMENT

Here’s the input from the Reddit crowd:

Reddit jumped in with a mix of practical tips and heartfelt support, serving up a lively spread of opinions. From urging clear website disclaimers to suggesting budget-friendly equipment upgrades, the crowd had plenty to say:

[Reddit User] − NTA You are not denying them based on a bias. You are denying them based on the limitations of your equipment, which falls directly in line with their safety. Maybe it's time to add those limits to their intake forms? It might be worthwhile to see if/how other artists accommodate these clients when equipment with a greater weight limit is not available.

segundos − WNBTA, but you might want to include a disclaimer about your chair's weight limits on your reservation site.

ADVERTISEMENT

neverjuliet − NTA. I'm an overweight person myself (not anywhere close to 400, but not supermodel sized either) and I understand your concern. But you may need to explain on your website that (for safety) your chairs have a weight limit.

You may also want to research your city/state laws about discrimination based on weight limits. I know from working in theme parks and family working for airlines they have rules about overweight people being able to use their services. I'm not sure how much you interact with competition but maybe there are other artists that have the proper chairs for larger patrons and you can refer them.

ScubaCC − NTA. BUT, stop wasting everyone’s time. Put a disclaimer on the website where they make the appointment.

ADVERTISEMENT

maiestia − NTA. It sucks, but it sounds like it's a real risk. If that's what the equipment info says, that's what it says. And as well as their safety, you could have legal/financial issues if you knowingly let them use the chair or bed. However you might want to be up front with people about the weight limit, so they don't turn up and are rejected. Have the information on your website, it part of information you send to prospective customers?

[Reddit User] − Info; I'm a massage therapist and I wanna know what brand your table is so I can avoid them. I've never seen a table with a rating below 500 pounds because you factor in the weight of the therapist. For example, I'm 120 pounds so if I had your table I couldn't take clients who were over 180, which is completely unworkable for obvious reasons.. A new, better table wouldn't run you that much. Personally, I like Oakworks.

birdiepet − NAH but, like others, I recommend that you post the weight limit clearly on the website along with other safety information about requirements to be served. I used to weigh over 460 lbs and needed special accommodation for getting x-rays, donating blood, or simply being weighed due to weight limits on equipment.

ADVERTISEMENT

It's also a safety concern of many people at that weight, and I would often tell the polite lie that I preferred to stand if I was at someone's house and there wasn't a sturdy enough place to perch. Having the table or chair collapse is bad enough but having it collapse while getting tattooed would be catastrophic.

If you do want to get a setup to accommodate heavier clients, consider a plus size zero gravity camping chair and/or cot  or even a metal folding chair. I recommend getting something with a 500 lb weight limit or higher. Those are less expensive options that provide a safe weight limit and can be folded up & tucked away when not in use.

If contamination/cleaning of the surface might be an issue (eg dripping blood or just extra pandemic precautions), you could use an appropriate surgical drape or plastic sheet over it. The camping furniture won't have the same nonporous upholstery that your professional chair and massage table do & will probably be difficult to clean  or the integrity of the fabric (and therefore weight rating)

ADVERTISEMENT

may be compromised by cleaning chemicals. You could pass on the cost of the drape to customers that require it. Also consider adding language to the consent regarding the weight limits and failure of the client to disclose body weight that exceeds the capacity.. Don't feel bad about denying clients over legitimate safety concerns.

Not_Cleaver − NTA - But I think you need to do a better job pre-screening your potential clients. Such as, have a listed weight limit as well as a scale to confirm the weights of all clients (just to be fair as well as something to fallback on when you inevitably get push back).

shrinkydinkCA − OP putting this out there... I’m sure that there are a number of artists in your same position. (They have equipment not rated for someone over 300lbs) Why not invest in your business, buy a table and/or chair rated for 500lbs or more (they are out there and I can show you where) and become THAT artist.

ADVERTISEMENT

The one that do his art on anyone, size not a problem. You might be surprised how much MORE business will come your way. People have the impression that overweight people are lazy.... just like they believe that alcoholics are bums in the street. My husband is 6’7” and 400lbs.

He makes $250K a year as a computer guy. We found a massage therapist, and literally in 2 sessions, she had paid for a weight rated table and he had referred her two friends. I ALWAYS check when making appts for him that if there is equipment of any kind involved, I let them know his size.

Why? You would not believe the number of rude people out there who think it’s funny to make a joke at his expense or openly gawk at him. When he can walk into a place of business and know that he can do/get what he came for, he is willing to drop big tips, and buy more things and tell his friends (large or not) about this business. Make the effort... it will be worth it.

ADVERTISEMENT

TropicalTea23 − NTA you’re not being a jerk, it’s a fact about your equipment. If you explain it to them nicely and calmly while maybe highlighting your equipment as the issue and not directly their weight.

These Redditors rallied behind the artist’s safety concerns, tossing in ideas like referral networks and sturdier chairs. Some shared personal stories of navigating weight limits, adding depth to the debate. But do their suggestions solve the core issue, or just scratch the surface?

This tattoo artist’s struggle highlights the tricky balance of safety, professionalism, and sensitivity in a client-facing business. Choosing equipment limits over potential injury isn’t just practical—it’s ethical. Reddit’s advice to be upfront about restrictions points to a path of transparency and respect. But it begs the question: how do you handle tough limits without hurting feelings? What would you do if your business faced a similar safety-versus-inclusivity challenge? Share your thoughts below and let’s keep the conversation inked and alive.

ADVERTISEMENT
Share this post
ADVERTISEMENT

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *