This Patient Trusted Their Dentist’s Advice, Now They’re Losing Two Front Teeth

We all know that moment when we trust an expert over our own gut feeling. For one young patient, putting faith in a dentist’s reassurance led to a devastating realization six months later. Despite explicitly pointing out a concerning symptom—pus leaking from the roof of their mouth—they were sent home with a clean bill of health.

Fast forward half a year, and the identical symptom remained. This time, the clinic decided to dig a little deeper, only to uncover a massive undiagnosed infection that had been quietly destroying bone tissue all along. Instead of an apology or accountability, the patient was met with defensive excuses and condescension from the very professionals who missed the mark. Curious how this medical confrontation unfolded? Dive into the original story below!

This Patient Trusted Their Dentist's Advice, Now They're Losing Two Front Teeth

AITA for telling my dentist he is wrong?

The scene was set for a routine checkup, but the patient’s very specific, alarming symptom was quickly brushed aside.

Six months ago, I went into my dentist, and I told them that I had a concern about a possible infection in my mouth because I had pus coming out...

The dentist took 2D X-rays and saw nothing, so he said I was fine despite my verbal concerns.

The tension shifted from a simple follow-up to a desperate plea for answers.

Today, six months later, I go in and I say that I mentioned it previously but nothing was done, and there is still pus when I push the roof of...

Today they took more 2D X-rays and saw nothing, but because I was more insistent about the concern, they also took a 3D X-ray to get a better look.

When the results came back, they confirmed that I did in fact have an infection, but that I also was most likely going to lose my two front teeth because...

I asked them why they didn't take a 3D last time, and they told me that they had no reason to because they saw nothing on the 2D X-rays last...

I asked why they did this time, and they said because I said there was pus.

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I then told them that that means they had the exact same reason last time as they did this time, but last time they didn't.

And now I have gone six more months with the infection and more and more bone erosion.

The dentist and hygienist sat me down and talked to me like a child (for reference, I am 4'11", 82 lbs, and do not look my age), insisting there was...

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I told them that they knew they could have done more last time, and they knew they were wrong and couldn't admit it because they didn't want to be sued.

Am I wrong for saying they should have checked more 6 months ago when I mentioned the issue?

The dynamic at play here goes far beyond a simple miscommunication. This situation is a textbook example of what experts call medical gaslighting, or more specifically, diagnostic misattribution.

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When a healthcare provider dismisses or minimizes a patient’s clear physical symptoms without thorough investigation, it shatters the foundational trust of medical care. Diagnostic misattribution often occurs due to implicit biases, cognitive overload, or a rush to judgment rather than malicious intent. However, the physical outcome for the patient remains disastrous, sometimes leading to irreversible damage.

In this story, the clinic’s immediate defensiveness instead of accountability highlights a systemic fear of liability rather than a focus on patient advocacy. It is incredibly common for individuals who do not fit a certain physical profile—such as appearing exceptionally young or small in stature—to have their valid concerns overlooked. Patients who feel unheard must recognize this pattern early.

If your primary concern is dismissed, especially one as glaring as an active infection, seeking a second opinion isn’t just an option—it is a necessity to protect your health. Never be afraid to push back when your body tells you something is wrong.

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This frustrating medical encounter highlights the importance of advocating for yourself when healthcare professionals dismiss your symptoms. Losing bone mass and potentially your front teeth due to an easily preventable oversight is a nightmare scenario.

Community Opinions

Reddit came in hot—nearly unanimous in supporting the patient, with a vocal few questioning why they waited so long to seek a second opinion.

u/flooperdooper4 NTA because this person is dangerously incompetent, but may I ask why you waited another 6 months to see this dentist again instead of seeking another opinion or going...

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u/basicbong NTA I’m a dentist. Having pus come out should have led the dentist to investigate further or follow up, If nothing else. And maybe even refer if they didn’t...

u/01000110010101012 NTA.. but please, if something like this is happening, with actual pus coming from somewhere, get a second opinion. They were wrong, but this is your body and you...

u/beepbop110 NTA how do you dismiss a patient from your office knowing they have pus leaking in their mouth?? I am so, so sorry.

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u/Jane_Marie_CA The bone loss should have been detected by 2D xray. You can see bone loss. (I know from experience, I have bone loss).

u/Forward-Dingo1431 NTA I do have a question though. If you were so sure that you had an infection, with drainage, and there should have been considerable pain, why didn't you...

u/CosmicContessa NTA. Please consult an attorney in your jurisdiction to see if you may be entitled to any remedies for the consequences of prolonged treatment. They did you wrong.

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u/Adventurous_Holiday6 nTA but next time get another opinion if the first doctor doesnt listen. It sucks ive been there too. Never be dismissed over your own life in the name...

u/CruxCrush Folks, issues in your mouth can get serious quick due to the proximity of your brain and other critical organs. If someone is pushing back, don't delay and just...

u/JadieBugXD I mean, they definitely didn’t catch the infection but in that 6 months what else did you do to address the fact that you had pus in your mouth....

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u/ZombieElfen you could have gone to ER or a different dentist. infections above the neck can be deadly. no judgement just hope you get some medical treatment and a swift...

u/Sdraco134 NTA, but the #1 rule with doctors is ALWAYS get a 2nd opinion. Especially when you know something is wrong

u/Petrol410 Ima say NTA. Sounds like your dentist was just being either lazy or over confident with his abilities.

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u/Birds_over_people NTA Yea my mom was told multiple times she "just had the flu" and that there was nothing wrong. Multiple doctors missed it. One doctor finally said she heard...

u/Sunnyok85 With your mouth pussing for over 6 months, one would think you would have sought help sooner. Where was the puss coming out was there swelling? Did you see...

And a few reminded everyone that advocating for yourself in a medical setting is absolutely vital.

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Navigating healthcare can be incredibly intimidating, especially when your diagnostic concerns are brushed aside by the very people trained to help you. The fallout from this delayed treatment has left the patient facing severe and permanent consequences.

Do you think the dental clinic should be held fully responsible for the bone loss, or did the patient wait too long to seek another opinion? And if you found yourself repeatedly dismissed by a medical professional, what would you do next?

Drop your thoughts in the comments.

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