Be a Lifeline: How Specific Offers Ease Crisis Burdens

‘LPT: If someone is going through a hard time/crisis (death in the family, etc.) don’t call and ask, “How can I help?” Instead, suggest some things you are wiling to do: “Can I pick up up some groceries for you/walk your dog for a few days/send over a casserole/babysit your kids?” <more below>’

Offer specific support like picking up groceries or walking their dog. It eases their burden by giving clear, actionable ways you can step in during tough times.

Vague offers like “How can I help?” often put pressure on someone already overwhelmed, as they may not know what to ask for or feel hesitant to impose. Instead, suggesting concrete actions works better for several reasons. First, it shows genuine care by tailoring your offer to their needs—groceries, dog-walking, a casserole, or babysitting are practical and immediate.

Second, it reduces their mental load; they only need to say “yes” or “no” rather than brainstorming solutions. Third, specific offers signal you’re ready to act, making it easier for them to accept help without guilt. By being proactive, you provide meaningful support that truly lightens their load.

This approach also fosters connection. Your thoughtfulness can make them feel seen and cared for, encouraging them to lean on their community. Plus, it sets a precedent for others to offer targeted help, creating a stronger support network.

Have you ever been offered specific help during a tough time, or have you tried this approach with someone else? How did it feel, and what other specific offers might you suggest in a crisis?

When someone’s world is unraveling, a vague “How can I help?” can feel like another task to manage. The OP’s call for specific offers—like picking up groceries or babysitting—lifts that burden. Grief counselor Dr. Alan Wolfelt explains, “In crisis, people are often too overwhelmed to articulate needs. Concrete offers reduce decision fatigue and show genuine intent” (source). The OP’s approach counters the hesitation some feel to accept help, as seen in Redditors’ stories of struggling to name needs during medical crises or loss. Meanwhile, vague offers can leave people feeling unsupported, as one commenter noted about receiving cupcakes instead of practical aid.

This ties to a broader issue: society often struggles to support grief effectively. Studies show 60% of bereaved individuals feel abandoned after initial support fades (source). Specific offers, like the OP suggests, bridge this gap by addressing immediate needs—groceries, childcare, or housework—without requiring the person to ask. Wolfelt’s advice aligns here: offering tangible help signals reliability, making it easier for someone to say “yes.”

For example, a Redditor’s story of friends sending essentials during a medical crisis shows how targeted help can be a lifeline. To apply this, think about the person’s daily routine: offer to walk their dog if they’re a pet owner, or handle school pickups if they’re a parent. Timing matters too—another user’s suggestion to check in weeks later addresses the drop-off in support. Set a calendar reminder to follow up, or, as one commenter suggested, leave a note with tasks like laundry or errands. These acts build trust and ease stress. How would you offer specific help? Share your ideas below!

ADVERTISEMENT

Here’s the feedback from the Reddit community:

Reddit’s got heart, and this thread proves it with stories that range from tear-jerking to genius. From care packages for the housebound to lists for new parents, the community’s takes are as practical as they are touching. Here’s what they shared:

chunkykima − Agreed. For anything, really. When I had some really terrible medical issues going on, my friends initially asked how they could help. I really had no idea...I said I'm okay. But I wasn't, I was unable to see. Literally...my vision was so bad that I could not even leave my house for weeks.

ADVERTISEMENT

All of a sudden though, I began getting care packages of bottled water, shower items, toilet paper, groceries, food deliveries. They talked amongst each other to really figure out everything I would need. Honestly, I never would have thought of toilet paper. Shower gel. Stuff like that...but I DID need that stuff. I couldn't leave my home. I live alone. My friends were 600+ miles away. It was a blessing.

97Edgewood − When we had a crisis like this, everyone seemed to be eager to send over a dozen cupcakes or send flowers, but what I really needed was someone to return some library books/take my kids for two hours so I could nap/pick up milk and bread.

ADVERTISEMENT

Everyone was lovely, and I don't want to diminish that, but the most helpful people were those who suggested tasks so I could say, 'Yes! Thank you!' or suggest something equivalent. The open-ended 'How can I help?' made me fearful of asking too much.

JK_NC − I’d also add that you may want to wait 3-4 weeks before making the offer. There will be lots of people early on offering food or support but that drops off pretty quickly so the same support, just offered later, may have greater value

KoalaKrunch − I would add any major life change to this as well, when I had my second child and was dealing with postpartum/a toddler/a newborn I was completely o**rwhelmed and really struggled for a a few months. So many people said 'let me know if you need anything!'. Of course I had no idea what I needed, and thus never really got much help.. Could not agree more. If you're sincere about wanting to help, be specific and make suggestions!

Starman68 − I think this depends on what is culturally acceptable. When my middle class English dad died, my Mum just wanted to close down and deal with it very quietly. When I arrived with my Irish wife, she wanted to take control and start cooking soup and generally being a busy body (Irish deaths are dealt with in a very different way, a better way IMHO).. It took about 3 hours before I had to ask her to go home.

ADVERTISEMENT

marasydnyjade − 100% this. Several years ago my dad had a devastating heart attack and for a week we couldn’t get my mom to do anything that wasn’t sitting in the Cardiac ICU waiting room. People were stopping by or calling to ask what they could do to help and none of us were equipped to process what we needed.

On the third day my grandma and aunts come to the hospital and my grandma says, I’m going to sit here with your mom, give us the house keys and we’ll take care of house work and you get out of here as long as you need so you can take care of other things.

It was honestly the best thing that could have happened in the circumstances and it was very reassuring to be able to have time just to go through mail and pay bills and check in at work and with my younger sisters teachers and just make sure that normal life things were able to happen.

ADVERTISEMENT

[Reddit User] − Can I add in to actually keep checking in on them after the first month of the incident? It's much harder later on (in my experience at least) because I had so much to deal with right after the death...but people stopped reaching out shortly after the 3 week mark.

RockonWeinerdog − I'm sure this will be unpopular. When I go through this, how about just leaving me the f**k alone for a few days and let me process? Condolences are fine but the more people want to help, the longer the whole thing drags out. I want to get back to a normal routine. I'm older though so maybe there is a difference. I got people dropping left and right around me but it was expected.

leftluc − Additionally, it might be helpful for the someone in question, to make a list and post it somewhere obvious. When my friends had twins they kept a list on the bulletin board in the kitchen that said something like: 'We are so glad you came to see the new babies! If you would like to be helpful, here are somethings that you could do!'.

ADVERTISEMENT

1. A load of dishes. 2. A load of laundry. 3. Wash bottles. 4. Take the 4 year old to the park or for a walk. 5. Vacuum the living room. 6. Offer to pick up groceries I thought it was genius. Because sometimes when people come over to 'help' after you have a baby, they really just want to hold the baby.

After having my second child, the friend that took my two year old out for some one-on-one time multiple times during my maternity leave, was my favorite visitor! Plus she often brought coffee and, my son thought she (an elementary teacher) was Mary Poppins.

melodyamypond − May I also add a personal suggestion? My dad died this year and it infuriated me that people were SO present in the days leading up to the funeral and then disappeared when the 24 hour news cycle moved on... But I was still left without my dad.

ADVERTISEMENT

Call and offer help, then set an alarm in your phone for 3-5 weeks after the funeral and let the person know they're still in your thoughts and ask if they need to talk. When everyone else has stopped caring, it'll feel really good.

These Reddit gems show the power of thoughtful help, but do they capture the full scope of supporting someone in crisis? Or are there other ways to step up?

In the fog of a crisis, a specific offer—like a warm casserole or a dog walk—can feel like a lifeline piercing the haze. The OP’s tip reminds us that help should lighten the load, not add to it. By offering concrete support, you show up in ways that truly matter, forging stronger connections. Have you ever received or given a specific act of kindness during a tough time? What’s a practical way you’d help someone in crisis? Share your story below and let’s keep the conversation flowing!

ADVERTISEMENT
Share this post
ADVERTISEMENT

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *