Am I wrong for asking for my tattoo deposit back?

Imagine the buzz of anticipation as you count down to a long-awaited tattoo appointment, the design sketched in your mind, ready to become a permanent piece of art. That’s where our Reddit user stood, having meticulously planned around a grueling schedule of animal care work and college classes. But like a needle skipping on a record, the artist’s last-minute cancellation—due to a dog’s emergency surgery—threw everything into chaos, leaving the client scrambling.

This isn’t just about a missed appointment. It’s a clash of fairness, professionalism, and the sting of a non-refunded deposit. The user’s story, raw and frustrating, resonates with anyone who’s faced an unexpected curveball from someone they trusted. It’s a tale of standing up for what’s right, even when guilt and sympathy muddy the waters.

‘Am I wrong for asking for my tattoo deposit back?’

Update: I’ve opened a dispute with PayPal. Will update again when I hear anything. Thank you all - I know logically I should be entitled to receiving my deposit back, but due to the circumstances I feel bad asking. If the sick dog is legit, that really sucks.

But I also cannot just simply reschedule, so….yeah. It’s just a s**tty situation but one in which I feel like they should give me my money back. Update 2: I made a post to my personal FB and one of my coworkers who has gotten work done by her said she frequently cancels last minute and has to reschedule.

She did so once when my coworker took time off of work 2 hours beforehand. Another time she did not clarify her appointment was in a city over an hour away where she occasionally tattoos (which is where I assume she will be when she told me she’d be in my previous city soon).

So there is a pattern here. I’m not going to blast her publicly at this point but I do feel better knowing it’s not just me who has had an issue like this. Update 3: PayPal resolved the dispute in my favor.

Thank you all for your feedback and assurance that I wasn’t being unreasonable.. **** I scheduled a tattoo appointment back in August for today. I had to pay a deposit to secure my appointment, which was taken care of back then.

Yesterday the artist reached out to me from a different number asking what it was we were doing again, where at, etc… They said they couldn’t find our previous conversation. I thought it was a little strange, but no big deal - people get new numbers all the time. So anyway, everything was confirmed.

This morning on my way to work I get a text saying their dog had an emergency surgery and they needed to cancel. That’s fine - I certainly understand emergencies pop up and life happens. However, the reason why I booked so far in advance was because I’m taking the next week off.

I work a very physical job with animals and wanted to heal before returning to it. Rescheduling isn’t simple because of that and because I work full time plus am in college full time. In short, my schedule is absolutely insane.

I expressed my sympathies and said I wasn’t sure when I would be able to reschedule - it wouldn’t be before the end of the year for sure. So I asked if it would be possible to have my deposit refunded. The artist said their deposit is non-refundable.

Then they made an assumption based on where I live due to my phone number and said they would be moving to my old city, which throws an even bigger wrench into being able to simply reschedule. I said I sympathize with their emergency, but explained my situation and said I hope they understand where I’m coming from.

Because they were the one to cancel, I feel like I am entitled to my deposit back. They are clearly unhappy and have now gone silent. My deposit was sent through PayPal, so I will open a claim if need be but I really don’t want to go that route.. Am I wrong?

This tattoo tale is a masterclass in navigating murky waters of consumer rights and professional accountability. The user, caught between a rock (a crazy schedule) and a hard place (a canceled appointment), faces a classic dilemma: is it fair to demand a refund when life throws a curveball? The artist’s refusal, citing a non-refundable deposit, feels like a slap when they’re the one pulling the plug.

Deposits often protect businesses from client no-shows, but when the service provider cancels, the script flips. Consumer fairness comes into play here, as many expect refunds in such cases. The artist’s disorganization—forgetting the appointment details and using a new number—adds a layer of unprofessionalism that fuels the user’s frustration.

Dr. Michael Cohen, a consumer behavior expert, notes, “Trust in service industries hinges on clear communication and mutual respect. Cancelling without offering solutions risks alienating clients.” The artist’s silence and vague relocation plans only deepen the rift.

The user’s PayPal dispute, backed by evidence of the artist’s pattern of cancellations, was a smart move to reclaim their money. For others in similar binds, documenting everything—texts, emails, and policies—is key. If resolution stalls, platforms like PayPal or small claims court can step in.

See what others had to share with OP:

Reddit’s take on this tattoo turmoil is a fiery mix of support and sass. The community rallies behind the user, arguing that deposits protect artists from client cancellations, not the other way around.

Many point out the artist’s unprofessional vibes—forgetting appointment details and dodging refunds—while others cheer the user’s PayPal victory. A humorous jab likens the artist’s chaos to a sketchy shop you’d avoid like a bad ink job.

VeritasB − Maybe I'm wrong, but the deposit if to protect the artist from the client cancelling. If they cancel, it should be refunded, not wrong.

TL_Cube − Yup, let the artist know you will be requesting a charge back from paypal if they dont refund you within 24 hours. If you dont hear from them, request the charge back and dont respond to them going forward.

Firefox_Alpha2 − My guess is your deposit went towards the dog’s surgery and don’t have the money to refund your deposit However, like others said, deposits are to prevent clients from canceling, not to ensure the artist still gets $$$ if they have to cancel.

Puzzleheaded-Ebb3528 − Nope. He cancelled. Get your money back.

anonny42357 − Not wrong at all. You paid a deposit for a service and that service I by being provided. Just to be safe, I'd ask a lawyer, but morally speaking, I think you should get it back

[Reddit User] − NW. A tattoo artists that’s moving around & cancelling appointments, might be out of business. Check to make sure his license is still valid and if his location has been closed. If so, PayPal will refund, no problem.

Shrek_on_a_Bike − Not wrong. They cancelled. It sounded like they didn't have themselves together in general. But it really boils down to them cancelling. Try PayPal. Next avenue would be small claims. No lawyer required. Kepp ALL meesage traffic. Print it all and keep it on the phone.

ErixWorxMemes − tbh, just ignoring the money aspect, I wouldn’t want to reschedule simply based on the fact that they can’t remember what the appointment was even for. If a tattoo artist is that sloppy about organization.

I’d worry they also were slacking in the “keeping things that will be poked into my skin safe n’ sterile“ category. Unprofessional is unprofessional, and who wants an unprofessional tattoo artist?

Fun-Yellow-6576 − Nope, the deposit is if you cancel! They cancelled, they should refund your deposit.

Humble_Pen_7216 − The deposit was so the artist wouldn't be stiffed if the client cancelled... Not the other way around. Especially with them telling you they are moving, they need to offer a refund as it's unlikely that you will be able to reschedule.

This tattoo tale shows how quickly trust can unravel when professionalism falters. The user’s fight for their refund, bolstered by Reddit’s backing and PayPal’s resolution, is a win for standing firm.

It’s a reminder to know your rights and keep receipts—literally and figuratively. Have you ever dealt with a flaky service provider? How did you handle it? Drop your stories below and let’s swap tales of triumph or frustration!

Share this post

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *