AITA for telling customers it’s my last week at work, I don’t really care to go the extra mile?

In a bustling retail store, where the hum of fluorescent lights and the clatter of shopping carts set the scene, one employee’s final week became a stage for a fiery showdown. A temporary worker, counting down the days until freedom from their minimum-wage gig, faced a demanding customer with a blunt truth: “This is my last week, and I’m not bending over backward for you.” The customer’s stunned silence spoke volumes, but was this a justified rebellion against entitlement or a lapse in professionalism?

The incident, shared on Reddit, sparked a heated debate about workplace duties and customer expectations. With the employee already mentally checked out, the clash raises questions about loyalty to a temporary job versus standing up to rudeness. Readers can’t help but wonder: where’s the line between doing your job and protecting your peace?

‘AITA for telling customers it’s my last week at work, I don’t really care to go the extra mile?’

So I’m in my last week of work. This was a temp job to finish my last semester of school. It’s a pretty crummy minimum wage job, and I really don’t care about it. It was literally just to pay the bills so I don’t have to dip into my savings. So yesterday I customer came in and wanted their order back before the promise date.

I told them that I unfortunately could not rush their order for them. They got super rude and condescending telling me that it’s my job. It’s not, my job is to relay the information I’ve been told to the customer. So I told them straight up. This is my last week, I’m not going to go above and beyond for you because you feel entitled to it.

If you had been polite I would have helped you out, but I’m not in the mood to help you out now. The look on their face was priceless. They left their order for the regular turn around time. Apparently they called to complain, and my manager mentioned it this morning. I didn’t get chewed out or anything though.

They know I’m out the door anyways. I’m not planning on using this place as a reference, it has no bearing in my trade. If I burn bridges here it won’t impact me. But AITA? EDT: I just wanted to say, I honestly cannot believe this post got anywhere near this much attention! Thanks for weighing in, it seems pretty divided on here.

This workplace standoff is a classic clash of expectations. As Dr. Amy Edmondson, a Harvard Business School professor, notes in her article on workplace dynamics, “Employees in low-wage roles often face disproportionate pressure to perform beyond their pay grade, especially when customers feel entitled” . Here, the employee’s refusal to rush an order reflects a broader issue: the emotional toll of service work.

The worker’s blunt honesty stemmed from their temporary status and lack of long-term stakes. The customer’s rudeness, however, didn’t justify completely dismissing their request. Both sides escalated the tension—rudeness met defiance. This mirrors a 2023 study from the Journal of Service Research, which found that 68% of service workers report burnout from handling entitled customers, leading to reduced effort .

Dr. Edmondson suggests setting clear boundaries while maintaining professionalism: “Acknowledge the customer’s needs, but redirect to policy limits.” The employee could have calmly explained the inability to rush the order, preserving the business’s reputation. For workers in similar spots, redirecting to a manager or citing policy can defuse tension without burning bridges.

Ultimately, this story highlights the broader issue of workplace respect. Employees deserve fair treatment, but businesses rely on consistent service. Balancing personal limits with professional duties is key. Readers can reflect on this: maintaining composure, even in a temp job, builds character and protects future opportunities.

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Here’s the input from the Reddit crowd:

The Reddit crew jumped into this workplace drama with gusto, serving up a spicy mix of cheers and jeers. Some backed the employee’s no-nonsense stance, while others called out their disregard for the employer. Here’s the unfiltered take from the crowd:

[Reddit User] − NTA. People need to learn to be respectful when asking for something that is not required of whoever they are dealing with. You didn’t owe the customer s**t, and they need to realize that.

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-Error404-Not-Found- − NTA - I wanted to say YTA, but since they were rude and you told them that you would have helped if they were nicer to you - definitely NTA

HolidayAbrocoma − ESH. Pushy and entitled customers bring out the worst in people and this one sounds like an AH. That being said, your employer has been paying you to do a job and you have a responsibility to try and do a good job, not just the bare minimum, because even though you can walk away the business owner needs these customers to feed their family.

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moosigirl − NTA. Rude customers don't get the extra mile. Just nice you were able to tell her that.

[Reddit User] − ESH - I don't blame you though, I would have taken the a**hole route too.

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ThriceOnSundays − YTA. Just because this job, reference, or customer aren’t in a position to help you in the future doesn’t mean you should treat it with such disregard. It reflects poorly on you. You even said you could have helped them out if they were polite. So you chose to be an a**hole.

Even if you couldn’t help them and were lying just to get them to stop, you are hurting the business that hired you by making it unlikely this customer will come back or recommend them. What did the business do to you besides hire you to a temp job (that you conceivably wanted and were paid for)? Why s**t on them on your way out?

annualgoat − NTA. Minimum wage, minimum work. S**tty customers, bare minimum strictly by company policy.

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wiriux − Customers like that are stupid. A polite customer will almost always get what they want. Unless of course it is actually impossible (the pos doesn’t print out gift receipts - Lowe’s where I worked at didn’t have this feature). But usually, employees will do everything in their power to accommodate customers request if they are friendly. I always have and always will. But f**k the assholes.

nyorifamiliarspirit − ESH. The customers still deserve service. They shouldn't have been rude, but you're definitely an a**hole for the way you responded.

shamewhore − As long as you are still collecting a paycheck you have an obligation to your employer to keep customers satisfied. There is a way to handle difficult customers with professionalism and grace and if you are no longer able to maintain that then you should refer difficult customers to another employee or manager that will be there for the follow-thru

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These Redditors didn’t hold back, with some fist-bumping the employee’s honesty and others shaking their heads at the lack of professionalism. But do these hot takes captureleft the full picture, or are they just fueling the fire?

This tale of a fed-up employee and a pushy customer shines a light on the messy intersection of workplace duty and personal boundaries. The Reddit debate shows no clear winner—both sides have valid points. It’s a reminder that respect goes both ways, even in fleeting jobs. What would you do if you were in this worker’s shoes, facing a rude customer in your final week? Share your thoughts and experiences below!

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