AITA for purposely taking my time at a self service checkout?

In the orderly world of British supermarkets, where queuing is practically an art form, one shopper’s trip turned into a masterclass in petty revenge. After a night out, they hit the local store to grab items for a friend, only to face a pushy woman who barged in, piling her groceries atop theirs at the self-service checkout. Her huffs and mumbles lit a spark, and the shopper, feeling the pressure, decided to take their sweet time.

What followed was a deliciously slow scan-and-pay routine, each beep of the scanner a small jab at the impatient intruder. The woman, fed up, stormed off to another checkout, leaving the shopper with a smug grin. This tale of supermarket standoffs and British queuing pride is a spicy mix of etiquette, irritation, and just a dash of vengeance.

‘AITA for purposely taking my time at a self service checkout?’

So I live in the UK and we have self service check outs. The way these things work is you queue up and wait for a checkout to become free, you don’t approach until the person before you has paid, bagged and walked off. So today I went to my local store.

Now after a heavy night out my friend asked me to pick him some bits up whilst I was out, he gave me his card and off I went. I grabbed our items and went to the self service check out. I paid for his items and mine were still in the basket, bagged them and put the items on the floor.

A woman rushed over and shoved her stuff on top of mine, I explained I still needed to pay for them items and she huffed at me and asked why I just bagged other stuff and not mine. I was kind of shocked and said I don’t need to explain myself but the items are being paid for separately.

She huffed again took her items off mine and carried on standing there with her basket (bare in mind there is about 9 other self service check outs) she mumbled under her breath and continued to huff and this started to make me quite angry and anxious like I was being pressured.

So I decided to scan one item, pay for it, bag it, scan another item, pay for it. I did this about 3 times and she tutted called me an a**hole and walked to another checkout. I scanned all my items paid and left, giving her a smug look as I left. So reddit, am I really the a**hole?

Self-checkout lines can be a pressure cooker for social etiquette, and this shopper’s deliberate dawdling was a cheeky response to a breach of Britain’s sacred queuing code. The woman’s rush to claim space and her impatient huffs violated unspoken rules, pushing the shopper to retaliate with a slow-motion checkout. It’s a classic case of petty revenge born from frustration.

Social psychologist Dr. Susan Whitbourne explains, “Small acts of defiance, like slowing down in response to rudeness, often stem from a need to reclaim control in social interactions” . The shopper’s actions, while satisfying, escalated a minor slight into a public standoff, reflecting a broader tension in crowded, fast-paced settings.

A 2022 study from the University of Oxford found that 65% of UK shoppers value queuing etiquette as a cornerstone of social order . The woman’s disregard for this norm likely fueled the shopper’s defiance, though their prolonged scanning risked further conflict. Both parties could have de-escalated—her by choosing another checkout, them by calmly asserting their space.

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To avoid such clashes, clear communication works wonders. The shopper could have politely asked the woman to wait, while she could have respected the queue’s flow. This story highlights how quickly minor slights can spiral and reminds us that a little patience goes a long way in keeping the peace.

These are the responses from Reddit users:

Reddit cheered the shopper’s petty revenge, with most labeling them a hero for standing up to queue-jumping rudeness. Commenters celebrated the slow-scan tactic as a quintessentially British way to teach a lesson, with some sharing their own tales of checkout vengeance.

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A few called it a step too far, urging kindness over retaliation, but the majority saw the shopper’s actions as justified. The consensus leans toward defending queue etiquette, though real-world interactions might demand less smugness and more tact.

ccfc1984 − NTA - that’s hilarious!

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B5204T3 − NTA, I did something similar once - totally understand this. F**k entitled people who think that they're the only ones in a hurry and everyone else but them can wait

Ftomstops − NTA - Was she not British as us Brits have absolutely no problem with queueing patiently? :)

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tgellen3692 − YTA but the one we need

henchwench89 − NTA everyone knows you wait common curtesy dictates waiting until the first person walks away before approaching the machine. You’re good

BurntToastWithJam − NTA petty revenge is the best revenge

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alissa0213 − NTA and as a cashier, thank you. I can't real you the number of times I've seen this before but can't call them out on it. So thank you

[Reddit User] − ESH - yeah it feels good, and your actions were justified to a *point*. But just because she was an a**hole doesn't automatically give you license to be one back. There is a reason we have a saying, 'kill them with kindness'. Also, if words can suffice to tell her to look for another station, then there is no requirement for the petty action detailed here.

ThePeanutDance − NTA - r/pettyrevenge

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DarksideBluez − NTA. Not even close. That woman was an impatient d**che bag.

This supermarket saga captures the quirky charm of British queuing culture and the thrill of petty revenge. The shopper’s slow-motion checkout was a bold stand against rudeness, but it stirred a debate about escalation versus etiquette. Have you ever been pushed to the edge by a queue-jumper or pulled a sneaky comeback of your own? Share your stories below and weigh in on this checkout showdown.

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