AITA for not tipping a to go order?

In a bustling sushi bar, the hum of a rotating conveyor belt sets the stage for a fleeting but awkward exchange. A customer swings by to grab a to-go order, greeted by a chatty cashier’s warm smile. But when the touch-screen register flips around, prompting a tip for an $11 takeout, the customer taps “no tip,” and the cashier’s cheer vanishes like a dropped chopstick. Now, the customer wonders if skipping the tip was a social misstep or a stand against tipping creep.

The scene lingers in the quiet car ride home, with the sushi bag crinkling and questions swirling. Was the cashier’s mood swing a guilt trip, or is tipping takeout the new norm? Readers might feel the sting of that awkward moment, questioning where the line for gratuity lies. This tale of registers and reactions dives into the murky waters of modern tipping culture, asking when a tip is truly earned.

‘AITA for not tipping a to go order?’

Yesterday I called in a sushi order to a local rotating sushi bar. 15 minutes after placing my order, I went to the register and was given my total, about $11. The cashier was talkative and seemed to be in a good mood. I handed her my card and she ran it through the machine,

it’s one of those touch screen registers and she flipped the screen over for me to sign and choose a tip amount. I’d never heard of tipping a called in order before. I thought tips were meant for servers who waited on your table, took your order, refilled drinks and stuff like that.

So without giving it too much thought, I tapped “no tip” and confirmed the order. After I turned the screen around to her side, her good mood all but disappeared. It wasn’t subtle, either, her voice (the few times she did decide to speak now) was flat and unamused. A complete 180 from her mood 10 seconds prior. Should I have tipped the to go order? Does everyone else do that and I’m just an uninformed d**khead?

Tipping culture can feel like a maze with no clear exit, especially for to-go orders. Dr. Michael Lynn, a tipping behavior expert (Cornell University), notes, “Tipping expectations have expanded beyond traditional service roles, driven by digital prompts and social pressure.” The customer’s decision to skip a tip aligns with historical norms—tips were for table service, not counter transactions—but clashes with today’s tech-driven tip creep.

The cashier’s mood shift suggests reliance on tips, common in restaurants where takeout duties pull staff from tipped tables. A 2023 Restaurant Business report (Restaurant Business) found 40% of U.S. restaurants now prompt for to-go tips, though only 25% of customers tip consistently. The customer wasn’t obligated, but the cashier’s reaction reflects the emotional toll of low-wage service work.

Lynn advises, “Tip based on effort, not pressure.” For minimal service like handing over a bag, no tip is standard, but a dollar or two for complex orders shows goodwill. For readers, this highlights navigating tipping without guilt—knowing norms empowers choice. The customer could brush off the cashier’s reaction, but a small tip next time might keep the peace at a favorite spot.

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See what others had to share with OP:

The Reddit gang rolled in like a sushi conveyor belt, serving up a mix of support and rants for this tipping tussle. Here’s the raw scoop, packed with spice and perspective:

ilikebagelsandcoffee − NTA.. Not like you were given any service. You’re not eating in. You’re not obligated to tip. The person ringing up your order was most likely being extra friendly in hopes that you might tip. The fact that her mood immediately dropped after not receiving one seems sucky. You’re supposed to be polite and friendly regardless of whether you’re being tipped or not—especially if you work in a customer service type role.

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nextm8 − NTA. Tipping culture is out of hand here in America.

Devourer_of_felines − Tipping for a to go order is like tipping for getting takeout from a McDonald's.. NTA.

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Xam_xar − NTA Pick-up I usually don't tip because it's essentially just the kitchen doing the work for those and they don't get the tips. I always tip 20% when getting delivery or sitting down at a place so I don't think it's because I'm cheap I just don't see it being the same.

EleventyElevens − Eh, NAH. I usually give 1.00 and the change to the nearest round dollar amount because the server is forced to take time off serving tables to pack it up, which SUCKS BALLS for them if they're busy af.

holyshitstain − NTA. You made the effort to pick up your own order so why would you need to tip them. It's not like they delivered it to your house or anything. This tipping thing is getting out of hand. Next thing you know we are gonna be tipping the cashier at a supermarket for ringing up our groceries too.

devedander − I used to work was as a waiter and did get tipped on Togo orders sometimes but I would have m taken down the order, taken it to the kitchen, tracked it so I knew when it's ready, made the salad to go with it and packed it in the Togo box with any utensils etc then ran the person up.

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I still wouldn't expect a tip but it really did take time away from my tipping tables and on busy nights it was m**der. So if you know that the person is actually doing a good deal of work maybe 5-10% if you feel like it.. But for the most part I don't even tip on to go orders.

zipzap21 − NTA. The only times you should consider tipping on a carry out order:. 1. It's a large order and you want to thank the cashier for putting together everything perfectly.. 2. It's your go to place and they always take great care of you.. 3. You have lots of disposable income and you like spreading joy.. 4. It's the boss's credit card and the boss is cool with you tipping for carry-out.

[Reddit User] − NTA. Tipping is for service that a wait staff provides. To go orders don't involve wait staff performing any service for you.

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Tech_Philosophy − NTA - can I b**ch about uber eats? Tipping is about rewarding a service job done really well. Like a waiter who can explain all the wines, or the pizza delivery guy where I just place my order and zone out until there is a knock on my door.

But with uber eats they have literally outsourced to you every last piece of of labor they possibly can. I have to watch the app, be on alert for changes in delivery time, and then be curb-side within 30 seconds of them arriving so they don't block the street or leave ME a bad review on the app. What possible reason is there for tipping that service? 'Because the company is s**t and doesn't pay it's workers fairly' is not a reason to tip. That's a reason to unionize.

Redditors backed the customer, slamming tipping creep as absurd, though some noted small tips for effortful takeout. Others vented about service job pressures but agreed no tip was fine here. Do these takes slice through the issue, or just stir the soy sauce?

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This customer’s no-tip choice on a to-go order sparked a cashier’s cold shoulder, exposing the growing pains of tipping culture. While not obligated, the awkward exchange shows how digital prompts blur gratuity lines. Tipping should reward service, not guilt-trip customers. What would you do when a takeout screen asks for a tip? Share your thoughts—how do you navigate the ever-expanding tip jar?

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