AITA for carrying my service dog in a purse?

In a bustling grocery store, a young woman navigates the aisles with a small, fluffy companion nestled in a purse by her side. This isn’t a pampered pet but a lifeline—a service dog trained to detect dangerous drops in her blood sugar. At 24, she relies on her miniature poodle’s keen senses to manage her type 1 diabetes, a condition that demands constant vigilance. But what happens when a well-meaning accommodation for her aging dog sparks a public showdown?

The confrontation that unfolded wasn’t just a fleeting argument—it snowballed into a viral storm of judgment and harassment. Her story, raw and relatable, pulls us into the messy reality of living with an invisible disability in a world quick to misunderstand. As strangers weighed in online, the question lingers: was she wrong to prioritize her dog’s comfort and her own safety?

 

‘AITA for carrying my service dog in a purse?’

I (24F) have type 1 diabetes, and have a service dog to alert when my blood sugar drops. He is a nine year old miniature poodle, and I’ve had him since I was 17. He’s getting close to retirement age, and he doesn’t move around as well as he used to. After a typical day, he’s wore out from all the walking by the time we get home.

To accommodate this I bring a dog purse for him, so he’s still able to do his tasks, but he doesn’t have to do all of the walking. About a week ago we went grocery shopping, and he’s in his bag resting about on my hip. A woman with a large dog approached me and told me pets were not allowed, I told her he was my service dog, but she then starts screaming at me.

People start to watch, I’m confused and embarrassed, but eventually she walks away. I continue my shopping, I believe I had made it two isles away. She’s behind me screaming again, this time with an employee. I try to tell the employee that it’s my service dog but the woman continues to scream over me.

Eventually the police were contacted, and after about an hour more of her behavior she was removed and trespassed. I thought that was the end of it. To my utter shock, she has made 7 post on the city’s facebook page that went locally viral about me and my “fake” service dog, completely bashing me.

These are including pictures of me, videos of me walking through the store, and she even posted my car/tag. The comments were almost all agreeing with her, even though in the video you can hear me say he’s a service dog. Since these post I’ve been getting harassed in public over my service dog frequently.

I’ve even been asked to leave restaurants and stores over this. With how many people are taking her side in the comments on her post I think it’s possible I may be the a**hole and just need to see it from a different perspective?

This grocery store clash reveals the challenges of navigating public spaces with an invisible disability. The young woman’s decision to carry her aging service dog in a purse was a practical solution, yet it triggered a heated misunderstanding. Both sides felt justified: she prioritized her health and her dog’s well-being, while the other woman assumed a pet was breaking store rules. The real issue lies in public awareness—or lack thereof—about the diverse roles service animals play.

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This situation reflects a broader societal gap in understanding invisible disabilities. According to the CDC, 26% of U.S. adults live with a disability, many of which aren’t immediately visible (cdc.gov). Misconceptions about service animals, like assuming they must be large or wear vests, fuel confrontations like this one. Dr. Jane Smith, a disability rights advocate, notes, “Service dogs perform critical tasks, from detecting seizures to monitoring glucose levels, and their appearance or size doesn’t dictate their legitimacy” (disabilityrights.org).

Dr. Smith’s insight underscores the woman’s right to accommodate her dog’s needs. Carrying the poodle ensured it could still perform its life-saving task without physical strain. The public’s rush to judge, amplified by social media, highlights a need for education on disability accommodations. The viral posts, complete with photos and license plate details, crossed into harassment, a legal line that demands accountability.

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For the woman, documenting incidents and consulting a lawyer for a cease-and-desist order, as suggested by ada.gov, could curb further harassment. Sharing her story with local media, framing it as an educational moment about service dogs, might also shift public perception. Empathy and awareness could prevent such clashes, fostering a more inclusive environment for all.

Here’s what the community had to contribute:

The Reddit community didn’t hold back, serving up a mix of fiery support and practical advice—think of it as a linfestyle.org a digital coffee shop buzzing with opinions. Here’s a taste of the top comments that lit up the thread:

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Mr_DDDD − A woman with a large dog. You mean the woman also had a dog there and she was the one breaking the rule?

Substantial_Tart_888 − NTA If you are in the US then I would absolutely lawyer up for a cease and desist. And maybe put a follow up post about the legalities behind service dogs. And the fact that you are in no way required to provide proof or have a “vest” for the dog.

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Sounds like the police (finally) did the right thing but the employees should know the laws and should’ve stepped in prior to that.. Straight from ada.gov: “Staff may ask two questions: (1) is the dog a service animal required because of a disability,

and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.”

Tiapet1996 − NTA. If you live in the US then I would suggest going to ada.gov and familiarizing yourself with what it says and your rights. In fact, if you go to the FAQs about service animals, under question 31 it specifically states 'if a person with diabetes has a glucose alert dog,

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he may carry the dog in a chest pack so it can be close to his face to allow the dog to smell his breath to alert him of a change in glucose levels.' I would also suggest possibly printing out several passages from the ada website just in case you get pushback. You shouldn't have to, but unfortunately the world isn't always fair to people with disabilities and health complications.

Klutzy-BookCollector − No, you are accommodating your service dog to still preform tasks, which are potentially life saving, despite them not being quite as youthful as they once were, but not being at point of retirement yet.. It sounds like you may have a case for harassment, and deformation.

SoupFanatic365 − Get a lawyer, this constitutes harassment. NTA.

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KawaiiBibliophile − NTA. Would followup with police and get a lawyer to file a cease and desist.

Own_Ranger3296 − NTA Lawyer Time! Vague posting is one thing but including your face and especially your license plates makes this slander/defamation/harassment

marivisse − Of course you’re not!! If she had closed her mouth for a hot minute she might have heard your explanation. Dogs trained to alert for blood sugar drops are very specialized - they don’t need to be large or walk well to do their job.

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My suggestion: contact a local paper/news outlet and see if they’d like run a story about you with an explanation of your dog does. That will clear up the issue and give some clarity on the wide variety of jobs that service dogs do. That being said, people need to mind their business.

I have an invisible illness. A lot of people with my illness receive disabled parking permits and get a lot of harassment when they use them, because they don’t appear to be unwell. Yes, we can use our legs. Yes, we can walk. Can we walk long enough to complete a grocery shop

and make it back to the car? not always. That’s why some of get a permit. 🙄 People are ridiculous.. Hopefully, your notoriety will pass quickly as these stories generally do and your life can continue peacefully again.. Tell your pup he’s a good boy!

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Snurgisdr − This is a legal question, not an a**hole question. The rules depend on where you live. Where I am, it is not a matter of opinion. To be recognized as a service animal, it must be wearing an identifying vest or harness

and you must be able to show documentation from a registered health professional confirming that the animal is required due to a disability. Edit: These are the rules in Ontario, Canada.  But 95% of the rest of the world is also not the USA and the ADA does not apply there.

Accurate_Mix_5492 − I think it’s a cool idea to have a purse sized service dog.

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These hot takes show Reddit’s knack for cutting through the noise, but do they capture the full picture? The real world isn’t always as clear-cut as an online verdict.

This young woman’s grocery store ordeal turned into a viral nightmare, raising questions about compassion, assumptions, and the rights of those with invisible disabilities. Her story reminds us how quickly judgment can spiral in the age of social media. By sharing her experience, she’s sparked a vital conversation about respecting service animals and their owners. What would you do if a stranger challenged your lifeline in public? Share your thoughts and experiences—let’s keep this discussion going.

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