WIBTA if I told my boss I dont want to help the handicapped girl who comes to our bar go to the bathroom anymore?

“I didn’t sign up to be a personal aide,” OP thought, rounding the corner toward the bar bathroom. Kelly—an ALS patient—needed help transferring from wheelchair to toilet, undressing, wiping, and redressing. For fellow staff, it’s a moment of kindness; for OP, it’s a gut-wrenching breach of comfort and training. Here, a simple restroom break collides with professional boundaries, physical risk, and potential legal fallout.

At stake isn’t just OP’s unease but the bar’s liability. No hoists or protective gear—only the goodwill of untrained servers. OP’s boss saw only empathy; OP saw weight limits, wet floors, and the dread of dropping a life into chaos. Now OP must decide: bear the burden or speak up—and risk alienating coworkers and patrons alike.

‘WIBTA if I told my boss I dont want to help the handicapped girl who comes to our bar go to the bathroom anymore?’

I work at a bar and there is a regular customer that comes who I think has ALS or something along those lines. Shes been coming for a while and all of the other regulars treat her really nicely. Some buy her food and drinks but she cant really pick things up so we put her beer in a cup with a straw and someone usually is there to hold the cup for her so she can drink or help her eat.

We'll call this girl Kelly for now. Yesterday Kelly went up to my boss and said something then my boss asked me to come help her. It wasnt till we rounded the corner to the bathrooms that I realized that Kelly needed to go to the bathroom. Since she cant really move around it's a whole 2 person process of picking her up to get her bottoms off then putting her on the toilet,

wiping her, picking her up to pull her bottoms back on and getting her back into her chair. When we were done I asked why Kelly didnt just bring a caretaker with her when she came and my boss said she wanted to be independent and not have to be taken care of. My thing is is that she already is being taken care of, just instead of it being a person who gets paid to, its random people at out bar who do it for her.

I really dont ever want to help her go to the bathroom again because for me it's just really uncomfortable and also just not part of my job at all. But I seem to be the only one who has a problem with it everyone else seems more then willing to help her with whatever she needs. Which kinda makes me feel like maybe I'm just being an a**hole about this whole thing.

And if I am being an a**hole I'm worried that telling my boss I don't want to help care for Kelly might put me in a bad light with co workers and regulars. So AITA for not wanting to help this girl and WIBTA if I spoke up about how I dont want to take her to the bathroom anymore?

“Assisting someone with toileting is a skilled caregiving task, not a bar-service duty,” explains Marie Boland, RN and author of Adult Caregiving Essentials. Under the Americans with Disabilities Act (ADA), businesses must provide reasonable accommodations—such as accessible bathrooms or trained staff—but are not required to have untrained employees perform intimate care .

Physically, lifting a non-ambulatory adult without equipment risks musculoskeletal injury. According to the National Institute for Occupational Safety and Health (NIOSH), improper manual lifting accounts for up to 36% of workplace back injuries in healthcare and hospitality . A bar employee with no training or lifting aids heightens that hazard.

Legally, if OP or a coworker were to drop Kelly or slip in a puddle, the establishment could face negligence claims. Occupational lawyers recommend that any business serving disabled patrons implement a Written Accommodation Policy, detailing how to summon trained assistance and maintain dignity while ensuring safety .

Here’s the input from the Reddit crowd:

Here are some candid takes from Reddit’s thread:

sayin_smart_thangs - NTA That’s ridiculous and also a potential liability for the bar. Imagine if one of the employees dropped her or if there was a report of something s**ual.

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twist-17 - NTA. Helping a handicapped customer go to the bathroom is way above and beyond your job description and what you’re paid to do. Your boss is expecting way too much from you and it’s unreasonable to even ask you to do that. If “Kelly” needs that kind of help, she needs to bring her care taker with her.

NickACreed - NTA You are not trained for the job of helping her. She should have a caretaker, and not rely on the kindness of strangers at her local bar. You're right, she isn't being independent, she just isn't relying on a constant person.

foibleShmoible - NTA This isn't part of your job and honestly it should be done by a trained carer. What if something went wrong (a slip/fall or something)? Would you be culpable? The bar?

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[Reddit User] - NTA, you shouldn’t be lifting another person without the proper training and equipment, it’s dangerous for both you and the disabled person. As others have said, I wouldn’t be surprised if it puts you and/or the bar in a vulnerable position legally if anything were to happen.

Reignbeaus - NTA and I'm kind of surprised that Kelly is even ok with having random people take her to the toilet and help with intimate things like wiping her afterwards. Doesn't seem any more dignified than having an actual carer with her. I would not be ok with being asked to help lift a grown adult either unless an actual disability hoist was in place, which I'm guessing isn't the case since most disabled bathrooms don't have them.

CashieBashie - NTA holy no. That’s just a liability. Absolutely I wouldn’t do that ever again. I would look into reporting something like that it’s highly inappropriate.

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panic_bread - NTA and it’s ridiculous that your boss would ask you to do that. Not only is it not your job and someone who did that job would make much much more money, but it’s also a huge liability.

seminarysmooth - Tough situation but NTA. There are professionals that get paid to help the less able bodied . If you’re working ina restaurant then chances are you’re not trained to properly care for these people and all three of you could get injured because of it.

kristen1988 - NTA and your boss should never have asked it if you. Not only he liabilities involved if Kelly gets hurt, but you are not trained in lifting and manoeuvring a person and you could be hurt doing this. Have a meeting with your boss and tell them you were uncomfortable with it and would ask to not be put in that position again. Make it clear before Kelly is there again so you don’t cause a scene in front of other people or embarrass her and your boss has to respect that.

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But do these quick judgments capture every nuance?

Kindness shouldn’t mean risking your body, your job, or your employer’s liability. When has a workplace request overstepped your role? Would you speak up, or silently comply? Share your experiences and strategies below—your voice could help craft fair policies that protect both employees and patrons.

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