AITA for refusing to return a computer I bought after the store called and told me that I paid the wrong price for it?
A customer purchased a functional computer marked $89 at a local pawn shop, complete with receipt and testing in-store. The next day, the manager called angrily, claiming a labeling error—the intended price was $899—and demanded return or an $800+ payment, threatening unauthorized card charges, a store ban, and police involvement for theft, including abusive language.
What makes the story more complicated is the customer’s innocence: they spotted a seemingly fair deal on a used item in a pawn shop known for discounts, unaware of any mistake. A tech-savvy friend confirmed the computer’s high-end parts justify a much higher value, raising questions about whether keeping it exploits an error or simply honors the completed sale.
‘AITA for refusing to return a computer I bought after the store called and told me that I paid the wrong price for it?’
The customer visited the pawn shop to sell items and spotted an appealing computer deal.
The manager called the next day, rudely demanding reversal of the completed transaction.
Threats escalated, but the customer held firm with proof of the legitimate purchase.
This case highlights classic consumer rights in pricing disputes, where a completed sale at the marked price generally binds the seller, especially with receipt and no evidence of customer fraud. Pawn shops deal in discounted used goods, making a low price plausible rather than obviously erroneous. Legal precedents vary by jurisdiction: many protect buyers post-purchase, viewing errors as the retailer’s risk, while extreme discrepancies might allow contract rescission for unilateral mistake.
The manager’s threats—unauthorized charges (potential fraud) and false theft claims—lack merit, as possession is legal with proof. Police typically deem this civil, not criminal.
Extra charges can be disputed with banks, often reversed. Broader views condemn the abusive approach, suggesting harassment reports or consumer agency complaints. Keeping the item is reasonable absent court order, though small claims suit remains possible. Monitoring statements and documenting everything protects the buyer.
Check out how the community responded:
Many users declared the customer NTA, blaming the shop’s error and condemning the manager’s threats.
![[Reddit User] − NTA That’s their fault not yours. Call the police yourself and let them know what happened but the shop owner literally can’t do anything. You didn’t alter...](https://en.aubtu.biz/wp-content/uploads/2025/12/wp-editor-1765941472847-7.webp)
Several provided legal insights or practical steps like disputing charges.
![[Reddit User] − NTA and no, you shouldn't take it back, especially not after this incredible display of customer service /s. This was a mistake on his end and you...](https://en.aubtu.biz/wp-content/uploads/2025/12/wp-editor-1765941527934-5.webp)
Others urged protective actions like bank alerts or police reports.
![[Reddit User] − NTA. It’s unfortunate they made a mistake, but that isn’t your fault. If he does charge your card, you’re the one who needs to call the police.](https://en.aubtu.biz/wp-content/uploads/2025/12/wp-editor-1765941567973-1.webp)
The customer’s refusal to return the computer or pay extra drew strong support as rightful, given the completed legitimate purchase and the manager’s inappropriate threats. The shop’s labeling mistake became their loss, underscoring buyer protections in marked-price sales.
Would you keep the item or return it as goodwill in a similar pricing error? How should shoppers handle aggressive post-sale demands from retailers—alert authorities preemptively or wait?
