AITA for Exploiting a Pricing Error to Buy All the Prime Rib?

At a Michigan grocery store, a customer spotted a pricing error on large prime rib cuts, listed at $17.99 each instead of per pound. Seizing the chance, he bought all six cuts at the low price, saving over $700, intending to use them for a veterans’ group event. After paying, he demanded a refund for the price difference under the Scanner Law, infuriating the manager, who warned someone might lose their job.

He offered to return the meat to avoid harm, but the manager said it was too late. The online community debates: was he wrong for deliberately exploiting the error, or should the store bear the cost of their mistake?

‘AITA for Exploiting a Pricing Error to Buy All the Prime Rib?’

The customer noticed the pricing error:

I was visiting my local grocery store on Sunday, (in Michigan) with the intention of buying a couple of pounds of chicken wings and 2 steaks for my wife and...

I looked at the Prime Rib, and the very large (think 12/13 pounds a piece) Prime Rib sections were listed with the dollar amount and then "/ea". I thought this...

He capitalized on the opportunity:

I snapped a photo of the price tag, and then I took a flyer, and I said "hey! I have a big party coming up. I need all of your...

He looked at me like I was crazy, and began the process of packaging up 6 of the whole prime ribs. I cook for a Veterans' group on Saturdays, and...

Confrontation at customer service:

I went up to the register, and the meat rang up for over $140/per package. I scanned each of them, I paid the price, and I walked right over to...

I walked with the manager over to the meat area, where the price was still displayed as $17.99 EACH, and I let him know that due to the Scanner Law,...

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The manager’s reaction and the ensuing conflict:

The manager was livid. They completed the refund of the difference, and he said to me "this could very well lead to someone losing their job". At that point, I...

The manager responded with "maybe you shouldn't have taken advantage of the fact that somebody made a mistake, because it's already too late". So, am I the a__hole here for...

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The customer deliberately exploited a pricing error to purchase six large prime rib cuts at a fraction of their cost, leveraging Michigan’s Scanner Law, which entitles shoppers to refunds when scanned prices exceed displayed ones. While legally justified, buying the entire stock and demanding a $732 refund raises ethical questions, especially after the manager warned of potential job losses for the error.

Dr. Dan Ariely, a behavioral economist, notes, “When people encounter opportunities to gain from others’ mistakes, they often rationalize it as not their fault” (The Honest Truth About Dishonesty, 2012). The customer knew the price was wrong but maximized his gain, suggesting opportunism over alerting the store. His offer to return the meat came only after learning of consequences, indicating a lack of initial consideration for the impact on employees.

The online community is divided: some argue he’s not wrong for exploiting a large chain’s mistake, given their resources, while others see his actions as unethical, especially for taking all the stock. Mentioning the veterans’ group may have been an attempt to justify his actions, but it doesn’t negate the intentional exploitation. A more ethical approach would have been to report the error or buy a single cut.

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In the future, he should alert stores to pricing errors immediately, especially for significant discrepancies, to avoid harming employees. For the veterans’ group, transparent fundraising would be a better approach. To resolve tension with the manager, a sincere apology and commitment to avoid similar actions could help. The store, meanwhile, should improve price-checking processes to prevent such errors.

Here’s the feedback from the Reddit community:

The online community offered polarized views, from supporting the customer to condemning his ethics:

Many felt he was justified against a large chain:

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ReasonableCookie9369 - If this was a mom and pop local butcher shop y t a If this was a giant chain n t a As far as the firing goes,...

You don't know the employee's work history leading up to this. More likely than not the manager was just trying to make you feel like an ass EDIT: NTA, op...

ah111177780 - NTA, not your fault they made a mistake. That manager however is an a__hole if he is going to fire someone over $500, or blame you for their...

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ohheyaine - NTA. .it's a major grocery chain. I imagine the manager was just trying to make you feel bad. Grocery stores throw away tons of food every day

and destroy it so it can't even be used to serve the homeless etc. F__k em. I'm never mad at people for stealing food. Edit: ty for doubling my comment...

RhubarbParticular767 - Lawl at all the y t a NTA by a huge mile, the manager needs to do their job and not guilt trip you for taking advantage of...

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KWC540 - NTA, they fucked up, it's a chain store who no doubt pays employees minimum wage or close to it and if they didn’t want you to return it...

Little_Meringue766 - NTA - they should’ve been more careful. Not your problem. Enjoy the ribs!

Others criticized his actions as unethical:

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Significant_Trash9 - I’m so torn here. If it scanned at the listed price, I’d say you were just taking advantage of an error, which I honestly can’t say I’ve never...

Where I start thinking YMBTA is that you went ahead and made the store enforce the wrong price, even though everyone involved knew it was an error and you bought...

Someone likely will lose their job over this. When I was a cashier at a grocery store in high school, I was fired for a customer writing a check (yeah...

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Same thing with the employee who put the wrong price up. Should one mistake cost you a job? Probably not, but that’s the way this usually shakes out. I honestly...

AURMEND - Yeah my dude you where definitely in the wrong and you added the when veterans thing so you would seem like a less of an a__hole. YTA.

Andrew5329 - YTA. Scanner law is to prevent shady bait/switch tactics. You exploited an obvious error to the absolute possible extreme. $732 isn't a small error, that's almost 50 hours...

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[Reddit User] - YTA. You knew the price was labelled wrong. You should have simply called attention to the fact. Instead, you intentionally ripped off the store for your own...

many_hobbies_gal - YTA and your aware of that, ok expecting 1 prime rib at the price in err is one thing, but all they had in stock. Sadly too many...

Who absorbs these losses? Big business.. not on your life, the little guy and those of us purchasing other goods.

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Formerretailmom - Wait, you didn’t just buy one; you bought their entire stock? That’s totally an AH move. It sounds like an honest mistake. Your intent was to s__ew the...

Narkareth - YTA You knew something was way way off, and followed through on it anyway. If you somehow had no idea what that should have cost I'd say your...

but with a financial difference that large we're in a different space. Further, if it was you taking advantage of overlapping coupons and savings, that would be ok too, because...

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Not the case here. Based on what you said, you paid 17.99 /ea for 6 items, so 107.94, instead of 140 /ea which would have been 840 dollars for a...

While I disagree with the manager about someone losing their job, in so far that it was a costly, but small honest mistake; and in my view a consequence of...

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DancinginHyrule - YTA Simply because you knew and planned on screwing over the store on purpose. You knew it was mismarked. Is it legal? Sounds like it (not familiar with...

Edit: I dont give a damn about the “feeding vets” or “someone getting fired” arguments. I dont feel bad for some chain store. And “I’ll return it”? BS. If you...

One user shared a different approach to a similar situation:

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Capable-Limit5249 - This happened to me once. Chicken b__ast tender packages were marked at $1 each instead of per pound (1980’s). I knew that was wrong so I alerted the...

He thanked me and told me to take as many as I wanted at the wrong price to thank me, and I took 2 packages so as not to be...

The customer exploited a pricing error to buy a large quantity of prime rib at a steep discount, legally justified by the Scanner Law, but his actions sparked ethical debate. Though he offered to return the meat upon learning someone might lose their job, his initial intent to buy out the stock suggests opportunism. The community is split, with some backing him against a large chain and others condemning his lack of integrity.

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This story raises questions about the ethics of profiting from others’ mistakes. Should he have reported the error upfront? What would you do in his shoes to balance personal gain with moral responsibility?

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One Comment

  1. As a contractor I frequently shop Home Depot and Lowes for sales on tools and products. Home Depot in particular will have a penny sale where something is as low as a penny on an end cap. As a consumer we cannot know when something is a ridiculously low “get rid of it” sale or a mistake. I have also been the the victim of what I consider a bait and switch, where a product is prominently displayed with a sale sign with a great price only to be told that the sale price was not for that size product and of course they don’t have the sale priced item in stock. So I end up paying to avoid the looks from the 20 people behind me. That pricing law was enacted for a reason, to protect the customer and put the pressure on the store. Most if not all large chain stores have a department that oversees the accuracy of their pricing and advertising.